Article Sidebar

Download
Download PDF
Statistic
Read Counter : 46 Download : 22

Downloads

Download data is not yet available.

Main Article Content

Abstract

This study aims to examine the influence of work conflict on employee voice behavior (EVB), with self-efficacy as a moderating variable, within the context of Indonesia’s manufacturing industry. Employing a quantitative approach with a causal research design, data were collected from 130 employees using a structured questionnaire. The findings reveal that both task and relationship conflicts do not significantly impact EVB. Analysis using Partial Least Square–Structural Equation Modeling (PLS-SEM) indicates that self-efficacy do not strengthens the relationship between work conflict and EVB. This research contributes theoretically by integrating social exchange theory and social cognitive theory, while also offering practical implications for human resource management strategies to enhance employee participation in organizational decision-making.

Keywords

Work conflict employee voice behavior self-efficacy manufacturing industry PLS-SEM

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite
Saputri, L. D., M. Rusdi, Z. ., & Safitri, D. . (2025). The Influence of Work Conflict on Employee Voice Behavior: Self-Efficacy as a Moderator. Economics and Digital Business Review, 6(2), 1025–1033. https://doi.org/10.37531/ecotal.v6i2.2487
Download Citation
Endnote/Zotero/Mendeley (RIS)
BibTeX

References

  1. Arshad, M., & Khan, M. (2020a). The role of workplace conflicts in employee motivation. Journal of Business Management and Economics, 8(2), 45-58.
  2. Arshad, M., & Khan, M. (2020b). The role of workplace conflicts in employee motivation. Journal of Business Management and Economics, 8(2), 45–58.
  3. Bandura, A. (1997). Self-efficacy: The exercise of control.
  4. Buchanan, D. A., & Huczynski, A. A. (2019). Organizational Behaviour (10th ed.). pearson.
  5. Chaerudin, A., Rani, I. H., & Alicia, V. (2020). Sumber daya manusia: pilar utama kegiatan operasional organisasi. CV Jejak (Jejak Publisher).
  6. De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88(4), 741–749. https://doi.org/10.1037/0021-9010.88.4.741
  7. Dedahanov, A. T., Lee, D. H., Rhee, J., & Yoon, J. (2016). Entrepreneur’s paternalistic leadership style and creativity: The mediating role of employee voice. Management Decision, 54(9), 2310–2324. https://doi.org/https://doi.org/10.1108/MD-11-2015-0537
  8. Dedahanov, A. T., Rhee, C., & Gapurjanova, N. (2019). Job autonomy and employee voice: is work-related self-efficacy a missing link? Management Decision, 57(9), 2401–2413. https://doi.org/10.1108/MD-06-2017-0607
  9. Detert, J. R., & Burris, E. R. (2016). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869–884. https://doi.org/10.5465/AMJ.2007.26279183
  10. Filho, J. D. S., Mota, F., & Figueiredo, A. (2019). Understanding employee voice behavior in manufacturing: A study on the influence of work environment. Journal of Manufacturing Technology Management, 30(6), 1047–1063.
  11. Gurcharan, D., Mohamad, R., & Kasan, N. (2019). Self-efficacy as a moderator of employee voice behavior. Nternational Journal of Psychology and Behavioral Sciences, 9(1), 1–8.
  12. Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2019). Multivariate Data Analysis, Multivariate Data Analysis. In Book (Vol. 87, Issue 4). www.cengage.com/highered
  13. Honicke, T., & Broadbent, J. (2016). The influence of academic self-efficacy on academic performance: A systematic review. Educational Research Review, 17, 63–84. https://doi.org/10.1016/j.edurev.2015.11.002
  14. Jehn, K. A. (1995). A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict. Administrative Science Quarterly, 40(2), 256. https://doi.org/10.2307/2393638
  15. Kristen, U., Wacana, S., Reisa, A., & Sudibjo, N. (2020). K e l o l a Jur n al Ma naj e m e n P e nd id ik a n Magister Manajemen Pendidikan FKIP Employee Voice Behavior: Pengaruh Self-efficacy, Kepribadian Proaktif dan Work Engagement dalam Organisasi Pendidikan. 141–151.
  16. Li, X., Xue, Y., Liang, H., & Yan, D. (2020). The Impact of Paradoxical Leadership on Employee Voice Behavior: A Moderated Mediation Model. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.537756
  17. Liang, Li, X., Xue, Y., & Yan, D. (2020). The Impact of Paradoxical Leadership on Employee Voice Behavior: A Moderated Mediation Model. Frontiers in Psychology, 11(September), 1–13. https://doi.org/10.3389/fpsyg.2020.537756
  18. Liu, X., Wang, L., & Li, J. (2021). Hierarchical structure and employee voice behavior: A moderated mediation model in manufacturing industry. Journal of Organizational Behavior, 42(4), 565–580. https://doi.org/https://doi.org/10.1002/job.2504
  19. Liu, Y., Liu, D., Du, H., Liu, S., & Zhou, X. (2022). The Multilevel Study on the Impact of High-Performance Human Resource Practices on Employees’ Voice Behavior: A Moderated Mediation Model. Frontiers in Psychology, 13(March), 1–9. https://doi.org/10.3389/fpsyg.2022.792329
  20. Liu, Y., Wang, Z., & Zhang, H. (2020). The role of employee voice in innovation in manufacturing enterprises: A perspective of organizational trust. Ournal of Business Research, 112, 482–489.
  21. Morrison, E. W. (2016). Employee voice behavior: Integration and directions for future research. Academy of Management Annals, 5(1), 373–412. https://doi.org/10.1080/19416520.2011.574506
  22. Olekalns, M., & Rees, L. (2020). Workplace Affect, Conflict, and Negotiation. In L.-Q. Yang, R. Cropanzano, C. S. Daus, & V. Martínez-Tur (Eds.), The Cambridge Handbook of Workplace Affect (pp. 257–269). Cambridge University Press.
  23. Qian, X., Li, Q., Song, Y., & Wang, J. (2020). Temporary employment and voice behavior: the role of self-efficacy and political savvy. Asia Pacific Journal of Human Resources, 58(4), 607–629. https://doi.org/10.1111/1744-7941.12232
  24. Rojas, C. A., Mena, C., & Orozco, A. (2020). Role of employee engagement in fostering employee voice behavior in manufacturing: A comparative study. Industrial Management & Data Systems, 120(9), 1604–1620.
  25. Sekaran, U., & Bougie, R. (2016). research methods for business. www.wileypluslearningspace.com
  26. Sekaran, U., & Bougie, R. (2019). Research Methods for Business: A Skill Building Approach. John Wiley & Sons.
  27. Shrestha, A., & Singh, B. (2023). Impact of Workplace Conflict on Employees’ Performance in Commercial Banks of Nepal. Journal of Economics and Management, 3, 17–23. https://doi.org/10.3126/jem.v3i1.59180
  28. Tjosvold, D., Wong, A., & Chen, N. Y. F. (2014). Cooperative and competitive conflict management in organizations. Handbook of Conflict Management Research, 33–50. https://doi.org/10.4337/9781781006948.00009
  29. Zhang, W., Wu, Q., & Hong, J. (2018). The role of interpersonal conflict in suppressing employee voice behavior: A study in the context of Chinese firms. Asia Pacific Journal of Management, 35(3), 673–695. https://doi.org/https://doi.org/10.1007/s10490-017-9537-2
  30. Zhao, H., Chen, J., & Wu, Z. (2019). Interpersonal conflict and employee voice behavior: The mediating role of job satisfaction. Human Resource Management Review, 29(2), 196–207. https://doi.org/https://doi.org/10.1016/j.hrmr.2018.07.008