Main Article Content
Abstract
Dengan menggunakan akun Instagram @Netflixid sebagai contoh, tujuan penelitian adalah untuk menganalisis bagaimana iklan media sosial memengaruhi keinginan untuk berlangganan Netflix. Media sosial telah menjadi alat vital bagi pemasar digital untuk membina hubungan yang lebih intim dengan pelanggan dan mendorong mereka untuk melakukan pembelian atau berlangganan. Studi ini menggunakan lima indikator pemasaran media sosial (Entertainment, Customization, Interaction, Electronic Word of Mouth, and Trends). Metode kuantitatif digunakan oleh tim penelitian untuk melakukan survei terhadap 102 pengguna Instagram yang memiliki atau berpotensi menjadi pelanggan Netflix Indonesia. Data diuji dengan analisis regresi linier berganda. Hasil menunjukkan bahwa pemasaran media sosial meningkatkan niat berlangganan baik secara kolektif maupun individu. Hasilnya menunjukkan bahwa Instagram sangat berperan dalam mendorong pengguna untuk berlangganan platform streaming seperti Netflix. Studi ini memberikan informasi bermanfaat bagi organisasi untuk mengembangkan strategi pemasaran media sosial yang sesuai dengan preferensi konsumen
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Aji, P. M., Nadhila, V., & Sanny, L. (2020). Effect of social media marketing on Instagram towards purchase intention: Evidence from Indonesia’s ready-to-drink tea industry. International Journal of Data and Network Science, 4(2), 91–104.
- APJII. (2024). Hasil Survey Penetrasi dan Perilaku Pengguna Internet Indonesia 2022. Asosiasi Penyelenggara Jasa Internet Indonesia (APJII).
- Berger, J. (2020). Word of mouth and interpersonal communication: A review and directions for future research. Journal of Consumer Psychology, 24(4), 586–607.
- Daugherty, T., Eastin, M. S., & Bright, L. (2016). Exploring consumer motivations for creating user-generated content. Journal of Interactive Advertising, 8(2), 16–25.
- Ensklopedia bebas. (2024). Netflix. Berita Online: Wikipedia.Com. https://id.m.wikipedia.org/wiki/Netflix
- Gentile, B., Twenge, J. M., Freeman, E. C., & Campbell, W. K. (2012). The effect of social networking websites on positive self-views: An experimental investigation. Computers in Human Behavior, 28(5), 1929–1933. https://doi.org/doi.org/10.1016/j.chb.2012.05.012
- Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook. Journal of Product & Brand Management, 22(5/6), 342–351.
- Kim, A. J., & Ko, E. (2010). Impacts of luxury fashion brand’s social media marketing on customer relationship and purchase intention. Journal of Global Fashion Marketing, 1(3), 164–171.
- Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480–1486. https://doi.org/10.1016/j.jbusres.2011.10.014
- Kotler, P., Bowen, J. T., Makens, J. C., & Baloglu, S. (2017). Marketing for hospitality and tourism. Pearson.
- Maoyan, Zhujunxuan, & Sangyang. (2014). Consumer Purchase Intention Research Based on Social Media Marketing. International Journal of Business and Social Science, 5(10), 92–97.
- McKee, J. (2010). Social Media Marketing : The Next Generation of Business Engagement. Indianapolis, Indiana: Wiley Publishing,Inc.
- Mikhael, M., & Susan, M. (2022). The Pengaruh Social media marketing Melalui Instagram Terhadap Purchase Intention yang Dimediasi Brand awareness di Interkultural Edukasi Partner. Ekonomi, Keuangan, Investasi Dan Syariah, 4(1), 50–60.
- Muntinga, D. G., Moorman, M., & Smit, E. G. (2011). Introducing COBRAs: Exploring motivations for brand-related social media use. International Journal of Advertising, 30(1), 13–46.
- Oka, D., & Iskandar, B. P. (2019). Social Media Content Strategy of SBM ITB. Journal of Business and Management, 8(2).
- Sage, D. (2019). Countries with most Instagram users 2019. Statista.Com.
- Sihombing, S. O., & Pramono, R. (2021). The integration of social media to the theory of planned behavior: a case study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(5), 445–454. https://doi.org/10.13106/jafeb.2021.vol8.no5.0445
- Social Blade Instagram Statistics. (2024a). Disney + Hotstar Indonesia’s Instagram Stats Summary Profile. https://socialblade.com/instagram/user/disney+hotstar
- Social Blade Instagram Statistics. (2024b). Netflix Indonesia’s Instagram Stats Summary Profile. https://socialblade.com/instagram/user/netflixid
- Stephen, A. T., & Galak, J. (2012). The effects of traditional and social earned media on sales: A study of a microlending marketplace. Journal of Marketing Research, 49(5), 624–639.
- Sugiyono. (2017). Metode Penelitian Kunatitatif Kualitatif dan R&D. Alfabeta, Bandung.
- Vizano, N. A., Khamaludin, K., & Fahlevi, M. (2021). The effect of halal awareness on purchase intention of halal food: A case study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(4), 441–453.
References
Aji, P. M., Nadhila, V., & Sanny, L. (2020). Effect of social media marketing on Instagram towards purchase intention: Evidence from Indonesia’s ready-to-drink tea industry. International Journal of Data and Network Science, 4(2), 91–104.
APJII. (2024). Hasil Survey Penetrasi dan Perilaku Pengguna Internet Indonesia 2022. Asosiasi Penyelenggara Jasa Internet Indonesia (APJII).
Berger, J. (2020). Word of mouth and interpersonal communication: A review and directions for future research. Journal of Consumer Psychology, 24(4), 586–607.
Daugherty, T., Eastin, M. S., & Bright, L. (2016). Exploring consumer motivations for creating user-generated content. Journal of Interactive Advertising, 8(2), 16–25.
Ensklopedia bebas. (2024). Netflix. Berita Online: Wikipedia.Com. https://id.m.wikipedia.org/wiki/Netflix
Gentile, B., Twenge, J. M., Freeman, E. C., & Campbell, W. K. (2012). The effect of social networking websites on positive self-views: An experimental investigation. Computers in Human Behavior, 28(5), 1929–1933. https://doi.org/doi.org/10.1016/j.chb.2012.05.012
Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook. Journal of Product & Brand Management, 22(5/6), 342–351.
Kim, A. J., & Ko, E. (2010). Impacts of luxury fashion brand’s social media marketing on customer relationship and purchase intention. Journal of Global Fashion Marketing, 1(3), 164–171.
Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480–1486. https://doi.org/10.1016/j.jbusres.2011.10.014
Kotler, P., Bowen, J. T., Makens, J. C., & Baloglu, S. (2017). Marketing for hospitality and tourism. Pearson.
Maoyan, Zhujunxuan, & Sangyang. (2014). Consumer Purchase Intention Research Based on Social Media Marketing. International Journal of Business and Social Science, 5(10), 92–97.
McKee, J. (2010). Social Media Marketing : The Next Generation of Business Engagement. Indianapolis, Indiana: Wiley Publishing,Inc.
Mikhael, M., & Susan, M. (2022). The Pengaruh Social media marketing Melalui Instagram Terhadap Purchase Intention yang Dimediasi Brand awareness di Interkultural Edukasi Partner. Ekonomi, Keuangan, Investasi Dan Syariah, 4(1), 50–60.
Muntinga, D. G., Moorman, M., & Smit, E. G. (2011). Introducing COBRAs: Exploring motivations for brand-related social media use. International Journal of Advertising, 30(1), 13–46.
Oka, D., & Iskandar, B. P. (2019). Social Media Content Strategy of SBM ITB. Journal of Business and Management, 8(2).
Sage, D. (2019). Countries with most Instagram users 2019. Statista.Com.
Sihombing, S. O., & Pramono, R. (2021). The integration of social media to the theory of planned behavior: a case study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(5), 445–454. https://doi.org/10.13106/jafeb.2021.vol8.no5.0445
Social Blade Instagram Statistics. (2024a). Disney + Hotstar Indonesia’s Instagram Stats Summary Profile. https://socialblade.com/instagram/user/disney+hotstar
Social Blade Instagram Statistics. (2024b). Netflix Indonesia’s Instagram Stats Summary Profile. https://socialblade.com/instagram/user/netflixid
Stephen, A. T., & Galak, J. (2012). The effects of traditional and social earned media on sales: A study of a microlending marketplace. Journal of Marketing Research, 49(5), 624–639.
Sugiyono. (2017). Metode Penelitian Kunatitatif Kualitatif dan R&D. Alfabeta, Bandung.
Vizano, N. A., Khamaludin, K., & Fahlevi, M. (2021). The effect of halal awareness on purchase intention of halal food: A case study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(4), 441–453.