Main Article Content
Abstract
Studi ini mengkaji strategi pemasaran yang diterapkan oleh usaha mikro, kecil, dan menengah (UMKM) di Kabupaten Manggarai Barat dalam menghadapi tantangan pasca-pandemi dan meningkatnya digitalisasi. Dengan menggunakan pendekatan kualitatif deskriptif, penelitian ini menyelidiki bagaimana UMKM beradaptasi dengan gangguan ekonomi, keterbatasan sumber daya, dan perubahan perilaku konsumen dengan memanfaatkan platform digital. Data dikumpulkan melalui wawancara semi-terstruktur dengan pemilik dan manajer UMKM untuk mengidentifikasi strategi kunci, hambatan, dan faktor pendorong dalam adopsi pemasaran digital. Hasil penelitian menunjukkan bahwa meskipun pemasaran digital menawarkan peluang signifikan untuk pertumbuhan dan ketahanan, banyak MSMEs menghadapi hambatan seperti kurangnya literasi teknologi, akses terbatas ke alat digital, dan infrastruktur yang tidak memadai. Meskipun demikian, beberapa usaha berhasil mengintegrasikan platform digital untuk meningkatkan visibilitas dan penjualan. Penelitian ini berkontribusi pada pemahaman yang lebih baik tentang bagaimana MSMEs dapat mempertahankan bisnis mereka melalui strategi pemasaran adaptif dan memberikan wawasan praktis bagi pembuat kebijakan dan pemangku kepentingan untuk mendukung transformasi digital MSMEs.
Keywords
Article Details

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References
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References
Achmad, Z. A., Azhari, T. Z., Esfandiar, W. N., Nuryaningrum, N., Syifana, A. F. D., & Cahyaningrum, I. (2020). Pemanfaatan Media Sosial dalam Pemasaran Produk UMKM di Kelurahan Sidokumpul, Kabupaten Gresik. Jurnal Ilmu Komunikasi, 10(1), 17. https://doi.org/10.15642/jik.2020.10.1.17-31
Andiana, B. D. L., Hurriati, L., & Fathurrahman, F. (2021). Adoption of Digital Marketing in Strengthening Micro, Small and Medium Enterprises in Mataram City during The Covid 19 Pandemic. Advances in Social Science, Education and Humanities Research/Advances in Social Science, Education and Humanities Research. https://doi.org/10.2991/assehr.k.210525.148
Anggadini, S. D., Luckyardi, S., & Surtikanti, S. (2023). Development of Micro Small-Medium Business in Asian Countries (Indonesia, Malaysia, Philippines, and Thailand): A comparison in accounting behavior. Journal of Eastern European and Central Asian Research (JEECAR), 10(3), 487. https://doi.org/10.15549/jeecar.v10i3.1300
Benitez, J., Arenas, Á., Castillo, A., & Esteves, J. (2022). Impact of digital leadership capability on innovation performance: The role of platform digitization capability. Information & Management, 59(2), 103590. https://doi.org/10.1016/j.im.2022.103590
Entrepreneurship and Sustainability Issues. (2024). Journal of Entrepreneurship and Sustainability Issues. https://doi.org/10.9770/jesi
Harini, C., Wulan, H. S., & Agustina, F. (2022). UPAYA MENINGKATKAN VOLUME PENJUALAN MENGGUNAKAN DIGITAL MARKETING PADA UMKM KOTA SEMARANG. Jurnal Manajemen Dayasaing, 23(2), 90. https://doi.org/10.23917/dayasaing.v23i2.16860
Hengki, H., Adiwinoto, B., Sarwindah, Pandia, J., & Yanti, R. (2021). The Digital Platform Promotion Strategy To Support UMKM In Bangka Belitung Province. International Journal Of Community Service, 1(1), 61. https://doi.org/10.51601/ijcs.v1i1.13
Hokmabadi, H., Rezvani, S. M. H. S., & Matos, C. A. de. (2024). Business Resilience for Small and Medium Enterprises and Startups by Digital Transformation and the Role of Marketing Capabilities—A Systematic Review. Systems, 12(6), 220. https://doi.org/10.3390/systems12060220
Islami, N. N., Wahyuni, S., & Puji, R. P. N. (2021). Digital Literation of Micro, Small and Medium Enterprises (MSMEs) in Jember District. IOP Conference Series Earth and Environmental Science, 747(1), 12097. https://doi.org/10.1088/1755-1315/747/1/012097
Journal of Marketing Analytics. (2019). In Journal of Marketing Analytics. Palgrave Macmillan. https://doi.org/10.1057/41270.2050-3326
Karimah, I., & Iryani, L. (2022). STRATEGI PENGEMBANGAN USAHA KECIL MENENGAH DIMASA PANDEMI COVID-19. Negotium Jurnal Ilmu Administrasi Bisnis, 5(1), 17. https://doi.org/10.29103/njiab.v5i1.7456
Kristinae, V., Wardana, I. M., Giantari, I. G. A. K., & Rahyuda, A. G. (2020). The role of powerful business strategy on value innovation capabilities to improve marketing performance during the COVID-19 pandemic. Uncertain Supply Chain Management, 675. https://doi.org/10.5267/j.uscm.2020.8.005
Kumar, V., Ashraf, A. R., & Nadeem, W. (2024). AI-powered marketing: What, where, and how? International Journal of Information Management, 77, 102783. https://doi.org/10.1016/j.ijinfomgt.2024.102783
Kusmiyati, L., & Priyono, A. (2021). The strategy for combining online and offline business model for MSMEs. International Journal of Research in Business and Social Science (2147-4478), 10(4), 406. https://doi.org/10.20525/ijrbs.v10i4.1231
Kusumaningrum, R., Kodir, A., & Ningsih, F. F. (2022). PENGENALAN PEMBIAYAAN SYARIAH DALAM PEMULIHAN USAHA MIKRO KECIL DAN MENENGAH MELALUI PROGRAM BANTUAN PRODUKTIF USAHA MIKRO PADA MASA PANDEMI COVID-19 DI DESA CIASMARA, KECAMATAN PAMIJAHAN, KABUPATEN BOGOR. SAHID DEVELOPMENT JOURNAL, 2(1), 1. https://doi.org/10.56406/sahiddevelopmentjournal.v2i01.67
Liang, X., & Gao, Y. (2020). Marketing performance measurement systems and firm performance. European Journal of Marketing, 54(4), 885. https://doi.org/10.1108/ejm-05-2018-0302
Liu, R., Long, J., & Liu, L. (2022). Seeking the resilience of service firms: a strategic learning process based on digital platform capability. Journal of Services Marketing, 37(3), 371. https://doi.org/10.1108/jsm-04-2022-0124
M. Wielgos, D., Homburg, C., & Kuehnl, C. (2021). Digital business capability: its impact on firm and customer performance. Journal of the Academy of Marketing Science, 49(4), 762. https://doi.org/10.1007/s11747-021-00771-5
Mardi, R. W., & Siregar, I. (2021). The Effect of External Factors on the Sustainability of Msme Business in Medan City During Covid 19 Pandemy. Advances in Economics, Business and Management Research/Advances in Economics, Business and Management Research. https://doi.org/10.2991/aebmr.k.210717.027
Miklošík, A., & Evans, N. (2020). Impact of Big Data and Machine Learning on Digital Transformation in Marketing: A Literature Review [Review of Impact of Big Data and Machine Learning on Digital Transformation in Marketing: A Literature Review]. IEEE Access, 8, 101284. Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/access.2020.2998754
Mogaji, E., Restuccia, M., Lee, Z., & Phong Nguyen, N. (2023). B2B brand positioning in emerging markets: Exploring positioning signals via websites and managerial tensions in top-performing African B2B service brands. Industrial Marketing Management, 108, 237. https://doi.org/10.1016/j.indmarman.2022.12.003
Muditomo, A., & Setyawati, N. (2022). Digital Transformation of Small Medium Enterprises: A Descriptive Analysis of Quick Response Indonesia Standard Data. Jambura Equilibrium Journal, 4(2). https://doi.org/10.37479/jej.v4i2.13918
Nurjannah, A. Z., Noevus, B. T., & Fathya, H. S. (2022). Digital Finance Influence for MSMEs in Indonesia. Proceedings Series on Social Sciences & Humanities, 7, 16. https://doi.org/10.30595/pssh.v7i.467
Nyamanza, U. B. C. (2020). Exploring Marketing Mix Practices of the Tanzanian Manufacturing SMEs and Their Growth Dynamics. Journal of Economics Trade and Marketing Management, 2(4). https://doi.org/10.22158/jetmm.v2n4p13
Paramitha, P. S., & Suhartini, D. (2022). Business Resilience pada UMKM di Masa Pandemi Covid-19. EKONOMIS Journal of Economics and Business, 6(2), 405. https://doi.org/10.33087/ekonomis.v6i2.546
Pascucci, F., Savelli, E., & Gistri, G. (2023). How digital technologies reshape marketing: evidence from a qualitative investigation. Italian Journal of Marketing. https://doi.org/10.1007/s43039-023-00063-6
Pertheban, T. R., Ramayah, T., Marimuthu, A., Venkatachalam, K. R., Annamalah, S., Paraman, P., & Hoo, W. C. (2023). The Impact of Proactive Resilience Strategies on Organizational Performance: Role of Ambidextrous and Dynamic Capabilities of SMEs in Manufacturing Sector. Sustainability, 15(16), 12665. https://doi.org/10.3390/su151612665
Pratiwi, M., & Arsyah, U. I. (2021). The Effectiveness of the Concept of CRM Application for SMEs during the COVID-19 Pandemic. Journal of Physics Conference Series, 1933(1), 12026. https://doi.org/10.1088/1742-6596/1933/1/012026
Priyono, A., Moin, A., & Putri, V. N. A. O. (2020). Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic. Journal of Open Innovation Technology Market and Complexity, 6(4), 104. https://doi.org/10.3390/joitmc6040104
Putong, I. H. (2023). Digitalization Strategy of Small and Medium Enterprises (SMEs) of Agribusiness Sector at North Sulawesi. International Journal of Academic Research in Business and Social Sciences, 13(5). https://doi.org/10.6007/ijarbss/v13-i5/16917
Quang Dung, T., Bonney, L., Prasad Adhikari, R., & P. Miles, M. (2021). Entrepreneurial orientation and vertical knowledge acquisition by smallholder agricultural firms in transitional economies: The role of interfirm collaboration in value-chains. Journal of Business Research, 137, 327. https://doi.org/10.1016/j.jbusres.2021.08.054
Ratmono, D., Frendy, F., & Zuhrohtun, Z. (2023). Digitalization in management accounting systems for urban SMEs in a developing country: A mediation model analysis. Cogent Economics & Finance, 11(2). https://doi.org/10.1080/23322039.2023.2269773
Rizqiawan, H., Novianto, I., & Subaderi, S. (2021). Model of Application of Technology to Increase Income in Micro Business Clover Stick in The Face of Covid19 Pandemic Era. Procedia of Social Sciences and Humanities, 1, 198. https://doi.org/10.21070/pssh.v1i.43
Sabbir Rahman, M., Hossain, A., & Abdelfattah, F. (2021). Does marketing analytics capability boost firms’ competitive marketing performance in data-rich business environment? Journal of Enterprise Information Management, 35(2), 455. https://doi.org/10.1108/jeim-05-2020-0185
Saraswati, E. (2020). Strategi Perencanaan dan Biaya Pemasaran yang Efektif bagi UMKM Mitra Binaan PT. Semen Indonesia Tbk. Journal of Dedicators Community, 3(3), 97. https://doi.org/10.34001/jdc.v3i3.1040
Shah, D., & P. S. Murthi, B. (2021). Marketing in a data-driven digital world: Implications for the role and scope of marketing. Journal of Business Research, 125, 772. https://doi.org/10.1016/j.jbusres.2020.06.062
Sharabati, A. A., Ali, A. A. A., Allahham, M., Hussein, A. M. A., Alheet, A. F., & Mohammad, A. S. (2024). The Impact of Digital Marketing on the Performance of SMEs: An Analytical Study in Light of Modern Digital Transformations. Sustainability, 16(19), 8667. https://doi.org/10.3390/su16198667
Srikalimah, Wardana, L. W., Ambarwati, D., Sholihin, U., Shobirin, R. A., & Fajaria, N. (2021). The Ability of MSMEs in Kampoeng Tahu Tinalan to Deal With the COVID-19 Pandemic: A Structured Study of Whole Aspects Through Preliminary SWOT Analysis. KnE Social Sciences. https://doi.org/10.18502/kss.v5i8.9356
Sulastri, S., Mulyadi, H., Disman, D., & Hendrayati, H. (2021). SMEs Resilience During the Covid-19 Pandemic: A Case Study in Indonesia. Advances in Economics, Business and Management Research/Advances in Economics, Business and Management Research. https://doi.org/10.2991/aebmr.k.210831.138
Suzianti, A., Devi Amaradhanny, R., & Nurul Fathia, S. (2023). Fashion heritage future: Factors influencing Indonesian millenials and generation Z’s interest in using traditional fabrics. Journal of Open Innovation: Technology, Market, and Complexity, 9(4), 100141. https://doi.org/10.1016/j.joitmc.2023.100141
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